Biography
I emphasize mentorship, collaboration, and innovation, as well as building high-performing teams and fostering environments where continuous improvement and learning thrive. My technical background includes working with Agile methodologies, SDLC management, and cutting-edge technologies like Python-based platforms and cloud environments. I also possess extensive knowledge of HIPAA compliance and regulatory frameworks, which are essential for healthcare-related product initiatives.
Work Experience
2025 Present Director - Data Analytics Jorie Healthcare Partners | Oak Brook, IL
- Team Leadership & Development – Manage and mentor a team of data scientists, ensuring alignment with business goals and fostering a culture of innovation, collaboration, and continuous learning.
- Client Data Pipeline Standardization – Oversee the design and implementation of standardized client data pipelines with near real-time capabilities, improving data accuracy, efficiency, and integration.
- Advanced Analytics & Custom Insights – Drive the creation of tailored reports and data-driven insights for executives, directors, and managers to support strategic decision-making.
- Data Tokenization & Security Compliance – Implement and enhance data tokenization strategies while ensuring adherence to compliance and security best practices, safeguarding sensitive information.
Apr 2021 2025 Sr. Technical Portfolio Manager Albertson's Companies | Plano, TX
- Transitioned data tracking processes from Adobe Analytics to Heap, addressing HIPAA compliance and creating an in-house tagging system, resulting in significant cost savings, enhanced data accuracy, and improved alignment with business goals.
- Integrated Blink Health into Albertson’s pharmacy systems, automating discount applications to improve regulatory compliance, operational efficiency, and access to affordable medications for thousands of customers.
- Optimized the Drive Up and Go program by implementing a fully integrated solution, reducing wait times, boosting adoption rates, and enhancing customer retention.
- Directed cross-functional teams to execute technical initiatives, ensuring seamless alignment with strategic goals through effective resource allocation, budget oversight, and risk mitigation.
- Championed stakeholder engagement and performance-enhancing strategies, driving continuous improvement in service delivery and operational quality.
June 2018 Apr 2021 Director / Global Product Owner Walmart Stores, Inc. Bentonville, AR
- Led the consolidation of Revenue Cycle Management (RCM) operations for Walmart and Sam's Club pharmacies, vision, and hearing centers, transitioning from Derby, Kansas, to Bentonville, Arkansas. Ensured operational continuity, achieved long-term cost efficiency, and streamlined processes across 200 business functions and four business lines.
- Improved cash flow and reduced write-offs by $3.2M through optimized accounts receivable processes and strategic revenue cycle management for the Health and Wellness Division.
- Enhanced organizational performance by implementing KPIs, monitoring SLAs, and introducing Tableau dashboards to track insurance errors, enabling targeted interventions that recovered over $2M in lost revenue while improving compliance and operational accuracy nationwide.
- Designed future-state RCM operational flows to align with business objectives, driving efficiency and value across the organization while perfecting the operational framework to meet evolving needs.
- Successfully restructured workforce during the relocation by eliminating 50 positions, hiring, and training 45 new associates at the new corporate location, ensuring continuity and operational excellence.
May 2016 Jun 2018 Sr. Manager Payer Relations Walmart Stores Inc, Bentonville, AR
- Directed all aspects of pharmacy revenue cycle management for Sam’s Club Health and Wellness Division, enhancing operational efficiency through optimized policies, procedures, and analytical dashboards.
- Revitalized pharmacy reconciliation processes, reducing financial write-offs by $1.2M within six months and establishing improved vendor management and operational standards.
- Spearheaded the implementation of new clinical services programs, driving increased sales and unlocking new business development opportunities for the Health and Wellness Division.
- Elevated team performance by introducing targeted training programs and leadership initiatives, fostering a multi-skilled workforce and enhancing competencies across departments.
- Delivered optimal financial results by developing and executing business plans tailored to meet customer and operational needs, ensuring alignment with strategic objectives.
- Promoted a member-focused approach to business solutions, creating innovative strategies that improved patient safety, quality assurance, and continuous improvement across Health and Wellness operations.
2006 Bachelor’s degree in Information Technology (summa cum laude) American InterContinental University
- I hold a bachelor's degree in information technology, graduating summa cum laude, which has fueled my passion for innovative problem-solving and continuous learning.
2004 Associate’s degree in business (with honors) American InterContinental University
- I earned an associate’s degree in business administration with honors, equipping me with a strong foundation in strategic decision-making and organizational management.
Technology Skills
Information Technology Leadership
tools
From my Blog
“Networking is more about farming than it is about hunting. It’s about cultivating relationships.” – Dr. Ivan Misner
“Every adversity carries with it the seed of an equal or greater opportunity..”
Get in touch
Contact me for collaboration opportunities, professional inquiries, or networking opportunities at connect@chrisbenefield.com or 479-659-2006. I look forward to connecting with you!
Chris Benefield